*****ing my money

<p>i ported my number to cell c last may and went through the whole process of cancelling my contract and paying vodacom out R13989. they now say i owe R3000 for my bill nearly a year later. on the 20 June 2016 I pd vodacom the cancellation amount which they mailed me (R13989). i also sent them proof of payment. the call with me cancelling my contract is recorded. i cannot get anyone to help me to officially cancel the contract which they should have done last year in June. </p> <p>i have:</p> <p>1) Beginning of March 2017, i have been to a vodacom shop Fourways and they said go to Vodaworld. all proving a waste of time. i receive calls from vodacom daily saying i owe them money</p> <p>2) then i was told to mail ********** which i did on the 27 Feb 2016 with all the docs attached. no response.</p> <p>3) i went to the vodacom 7 March shop in fourways and a lady there said she would try and help and would call me but have heard nothing.</p> <p>i am appauled at the lack of service and passing the buck. Vodacom is trying to say i owe them money when they have not cancelled the contract....... this is *****ing.</p> <p>i expect Vodacom to contact me and sort this out. ********** 864</p> <p> </p>