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natasha S
1 reviews | Active since Oct 2018
23 Nov 2020, 11:36
*****ING MY DATA !!!!
I am very very upset !!!! I have purchased 3gb at the beginning of the month. I still had over 2gb left , got a message now from vodacom stating that my data has run out and now I am at a 0 balance???
How does this work? Why did you decide to take my data that you did not pay for ????
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Replies (2)
Vodacom's replyOfficial
23 Nov 2020, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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natasha S's updateReviewer Update
23 Nov 2020, 12:40How do you want to contact me via Whgatsapp if I DO NOT HAVE ANY DATA !!! I AM GETTING NO MESSAGES !!!!
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natasha S's update23 Nov 2020, 12:40
Reviewer Update
How do you want to contact me via Whgatsapp if I DO NOT HAVE ANY DATA !!! I AM GETTING NO MESSAGES !!!!