RL
RICHARD L

1 reviews | Active since May 2012

16 May 2017, 08:53

*****ing my data and airtime AGAIN, second month in a row

<p>This is the second month I have to complain on here. I bought a data bundle that was supposed to have expired on the 24th may, Vodacom took it in their best interest to let it expire on the 14th, exactly 10days before, and exatly like last month,SAME story. So obviously i used up all my airtime as well as I didn't know my data has been taken away.</p> <p> This is getting ridiculous now, not a happy client!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply16 May 2017, 09:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team