MS
Mx S

1 reviews | Active since Mar 2018

01 Aug 2020, 20:41

*****ing my airtime!

Please explain the math!!!??? I load R200 airtime. You deduct R110 airtime advance. I buy a R59 data bundle. That leaves R31. I have R1.67 available. Please stop *****ing my money. I still have data. I have more than 300 minutes and hundreds of sms's so what on earth happened to my airtime???????

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2020, 09:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team