TM
Tshepiso M
1 reviews | Active since Sept 2018
04 Feb 2020, 15:22
*****ing my Airtime and Data
on the 1st of Feb vodacom loaded 2G of data and R175 airtime as per my contract . but on the 4th i realised that everything is gone. i called and i was told that my airtime was used by out-of-bundle. i know i didn't opt for that option. my phone was off on sunday and even on monday it was off most of the day. can somebody please tell me where is my airtime and data?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Feb 2020, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tshepiso M's updateReviewer Update
11 Feb 2020, 13:48am still waiting for that someone to contact me
TM
Tshepiso M's update11 Feb 2020, 13:48
Reviewer Update
am still waiting for that someone to contact me