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TJ E
1 reviews | Active since Feb 2010
13 May 2020, 16:24
*****ing my airtime AGAIN !
Is anyone aware that that is apparently you own responsibility as the customer to check that your out of bundle data limit lock is active every day or else they will use up all your airtime and could not care less
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 May 2020, 08:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 May 2020, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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TJ E's updateReviewer Update
01 Jun 2020, 11:58Your records are incorrect, no one has made any contact with me !!!!
TE
TJ E's update01 Jun 2020, 11:58
Reviewer Update
Your records are incorrect, no one has made any contact with me !!!!
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TJ E's updateReviewer Update
21 Jun 2020, 18:28Still waiting for someone to make contact
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TJ E's update21 Jun 2020, 18:28
Reviewer Update
Still waiting for someone to make contact