TC
Tseng C

1 reviews | Active since Mar 2018

12 Mar 2018, 14:41

*****ing my airtime AGAIN!

This is the second time that Vodacom ***** my airtime again! It subscribed me the "Squarem-hooked" service which I never used and heard of. And, I am sure I didn't accidentally subscribe it because I only use Vodacom's SIM for taking calls recently. I can't believe that the biggest operator in SA ***** money from their customers this way! People, you must be careful!

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2018, 14:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team