FS
Fazlin S

1 reviews | Active since Nov 2014

13 May 2017, 01:19

*****ing my airtime

<p>I am currently on a contact where I receive 20 gigs of data a month.</p> <p>However I have noticed that since the beginning of this month my airtime is being used instead of the 20 gig !</p> <p>I started with R952 of airtime on 1 may and now I only have R671. I rarely , if ever make phone calls! </p> <p>This needs to be rectified asap!!</p>

0
Replies (2)
Vodacom
Vodacom's reply13 May 2017, 07:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 May 2017, 11:39
Official

Good day,

As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart