EP
Euricha P

1 reviews | Active since Aug 2010

31 Oct 2016, 15:54

*****ING MY AIR TIME

<p>Worse service erver. You guys are *****ing my air time. I have a contract that is suppose to change at midnight from a Smart S to a U choose Flexi 200.00. tommorow. TODAY already you took all my airtime and my data and it is only suppose to happen tommorow. I have told the guys when I Upgrade that i better not be wihtout airtime or that Vodacom must not try and ***** my airtime and now they are. WORST SERVICE EVER.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team