*****ing money, worst service provider

<p>I pay an average of R200 a month ,and suddenly I received a bill of over R2000 rands . I called them on the 16th of August and they said they had logged my call . I continued to call and they told me it had been logged in the wrong department. whose fault not mine .but they said they would religious it to the correct dept and it would take 14 working days . Now they have taken R2000 from my account and I don't believe for a second they will give me back my money. I have been with vodacom for over 2 years , my bill has never ever reached such amounts and I always pay my bills .my current bill for this month was at 1000 and within a week it turned to 100. There is some thieving going on at vodacom and I want my money back. My account is capped at r100 rands . Terrible service and *******. *****ing hard earned money.</p>