AH
Abigail H
1 reviews | Active since Dec 2019
28 Apr 2021, 07:24
*****ING MONEY THROUGH VODACOM APP
On my Vodacom app I purchased 3GB. The transaction went through Masterpass, the R229 went off on my side but my 3GB was never loaded to use! How pathetic is this? I either want my money back or the data. Vodacom claims to be the best in SA but does this? Ridiculous!!!! Order no: E***6
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Vodacom's replyOfficial
28 Apr 2021, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2021, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team