*****ing money from the clients.

<p>I purchased airtime for R29 in the beginning of May but when I check the balance, it was on zero balance. I called the 082 111 and they said when I buy data I chose some option that allows them to give me data every month then when I buy airtime they take the money. I asked the lady when did I choose that thing , she said she cannot see. I said to her can I speak to someone who have access to see that, she asked me to hold then said she will give me the process to deregister and they will reimburse me with my airtime. When I see there was no airtime I then called the Call centre and the agent said reimbursing takes 24hrs, still waiting. I called again after a week and spoke to a very nice lady who said she will take this up with Team Leader and He/She will call me or the agent self will call me. She asked me to rate the service, I refused and said to her what if I don't get a call back, still waiting. What a service. ***.</p> <p> </p>