*****ing money from my account repeatedly

<p>In July I was credited the amount deducted since March . I saw on my statement that the account balance still did not reflect R0.00 and again contacted Vodacom to resolve. I was told that there was a zero balance reflecting on their side and that the statement update had not yet reflected. This month Vodacom deducted R1770 for this service. I am told that I now have to wait up to 21 days in order for someone to contact me to try and resolve this matter.</p> <p>I have reported this matter multiple times on the callcenter and on hellopeter as well. I am very disappointed about how this is being handled by Vodacom. I have been a Vodacom customer for more than 10 years and am seriously considering changing service provider and blocking my debit order.</p> <p>I request that Vodacom finally assign a competent person that will resolve this matter immediately and that the R1770 be returned into my account immediately as well. The refusal to resolve this matter and continued debiting money from my account is theft. </p>