MP
Melissa P
1 reviews | Active since Nov 2014
02 Mar 2016, 09:44
*****ing money from bank accounts
I am absolutely disgusted to report that Vodacom has debited some R588 out my account on 01 March when I am in fact, a pay as you go customer. Secondly, I have not authorised any such debit order. My contract with them was cancelled officially in October of last year. It is now March 2016. The call centre cannot assist as they are not educated enough to assist or, they are experiencing 'high call volumes'. <br> <br> I am to say the least sick to my stomach as this is in fact THEFT!!!
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Replies (1)Vodacom's replyOfficial
02 Mar 2016, 11:01Hello melissa.padia,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 11:01
Official
Hello melissa.padia,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
