*****ING MONEY

This is the 3rd review I'm leaving about Vodacom, Truly the most USELESS organisation in South Africa.

None of their systems are working today, not their website, App and the Call Centre's system is down aswell. Seriously how pathetic.

Was trying to find out what my next debit order will be but this became an impossible task as I couldn't find this information anywhere. And according to the website, App, Call Centre voice promt and sms received I will only be Debited for November on the 3rd of February 2020, how is this even possible. The other issue is suddenly my account is R400 more that the last 2 months with nothing extra purchases this is impossible.

So until I have a clear breakdown of what the total on my account entails I will not pay it as an increase of R400 does not make any sense, unless Vodacom is just randomly *****ing money from customers and hoping they will not notice. And if the amount for November is only meant to be debited on the 3rd of February then the debit order for this month will be reversed, as clearly I received this months services for free.

I know how this is possible, none of Vodacom's **** is actually working and the people updating the information clearly has a serious lack of education aswell, would be surprized if they could actually count.