1 reviews | Active since Jun 2012
*****ing money by adding own charges onto account
Vodacom somewhere along the line registered my for some vlive game in March. Unfortunately I did not pick it up straight away as I buy data every month and assumed the higher charge was data. I picked it up this month and i am being charge R4.95 a day for some game i have never registered for. Vodacom refuse to take this months charge off my bill. So in essence they have been *****ing from me since March, i have not even tried to fight for the money they have already ****** from me, i just want them to stop *****ing from me and they won't stop. The thing that ****es me off even more is to deregister for this game thing you have to confirm that you want to deregister but they register you without confirming or contacting you, it's an easy way to ***** their customers that are too stupid to check their invoices correctly of which i was one unfortunately.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
