*****ing Money and not delivering

<p>In Sept2016 i upgraded online the package deal consisted of the following</p> <p> Samsun S7+Samsung Power Bank+Samsung Tab3 mini + 10GB onceoff + R10 000 top dog Educational voucher. All of this on my current package (RED ADVANTAGE) my contractual payable amount is R1294.81</p> <p>they proceeded to debit (without my knowledge or concent) and amount of R3363.66</p> <p>through numerous phone calls and atempts i was told that the money will be credited back into my account by end October 2016 bare in mind this was after nearly 3 weeks of trying to find a peron who could and would help.</p> <p> </p> <p>I still have not received the Samsung power bank nor did i receive my money back.</p> <p>Vodacom! you need to urgently contact me because as far as i know this a breach of contract and this puts you in the same light as as the ******* leaders of this country.</p>