1 reviews | Active since Dec 2017
*****ing money and datA
Got 5 MB of data. My data isn't even on my Vodacom nr but 2 sec and the data is gone. I mean to say. My phone isn't even on Vodacom data but the data is gone. How many airtime aren't they *****ing from us. Vodacom is ********* *******
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
An investigation has been completed and your billing was found to be completely correct and accurate. As a once-off gesture of goodwill your account was credited with 250MB. To see which apps used your data, go to Settings - Data Usage (change usage cycle to display a specific day). You can go to your PlayStore settings to change the way installed apps are updated. To save costs turn off Auto-Sync (Google Account) as well as Backup and Reset feature in Settings menu. To close background activity, hold the HOME button down.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Customer,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
An investigation has been completed and your billing was found to be completely correct and accurate. As a once-off gesture of goodwill your account was credited with 250MB. To see which apps used your data, go to Settings - Data Usage (change usage cycle to display a specific day). You can go to your PlayStore settings to change the way installed apps are updated. To save costs turn off Auto-Sync (Google Account) as well as Backup and Reset feature in Settings menu. To close background activity, hold the HOME button down.
Regards,
Vodacom Consumer Website Team
HS
Best regards,