1 reviews | Active since Jan 2017
*****ing money always have excuses
<p>good day </p> <p> </p> <p>On the 1st of Dec 2016 i have cancelled my contract, On the 1st of Jan 2017 Vodacom didnt cancelled my contrac they said its a system fauldt, they will credit note my invoice and removed the airtime - Ref 948709 on the 09 Jan 2017 when i phoned them the gsuy thst help me took 17 min still no anwsers about tthe prev request, And told me i must pay that money? how can this be i cancelled the contrac on thime why do i still have to pay this money??? </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Its been 4 days and still no feedback from vodacom.... its showes that they dont care if they do why dont they let me know how far are they? no custormer service
Its been 4 days and still no feedback from vodacom.... its showes that they dont care if they do why dont they let me know how far are they? no custormer service