1 reviews | Active since Jul 2011
*****ING MONEY AGAIN
I have now written several reviews about Vodacom, they simply dont care about their loyal long standing customers. It is now going to the fourth time Vodacom ***** money from me. My account arrived this morning and low and behold, there it is, the incorrect amount to go off my bank account as of midnight tonight. I am SICK of this, they assured me that the matter has been solved, yet here we are, the incorrect amount again. This is becoming a case of we just dont care and will continue to ***** money from our customers.
The agreed amount is R 949.00, the debit order is R 1324.19 HOW CAN YOU MAKE SUCH A ****ING HUGE MISTAKE over and over??
Dear Customer
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,