*****ing money after contract end and will not cancel

<p>Is your Cancelation department system really offline? or am I just being deffered at my monthly expense?<br />I've been to 3 branches + all of them at Vodaworld then I get referred to call ********** . System is permanently "offline" and told I'll get a call back which never happens.<br />Then I get debitted again every month. My contract end date is more than a year over!</p>