1 reviews | Active since Aug 2016

15 Aug 2016, 15:39

*****ing money after cancellation

<p>I emigrated so I prematurely cancelled all my vodacom accounts on the 17th of May 2016 reference no 586420, at vodaworld midrand. Even payed the 1095 fee that was due for this.</p> <p> </p> <p>But in July you invoiced at took money from me for 767.55 and 499.49.</p> <p> </p> <p>I am out of country and can't find email support to help me resolve this thievery! EMAIL ME on **********

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2016, 05:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team