BL
Brandon L

1 reviews | Active since Apr 2017

01 Apr 2017, 07:52

*****ing Money

<p>I am a student and recently started earning enough money to open my own contract with Vodacom. I had a contract before however it was in my sisters name . I did a transfer of ownership and the phone got put into my name however Vodacom just seem didn't seem to forget my sisters banking details and started charging both of us for my contract and getting double the money!</p> <p> </p> <p>Do you feel good Vodacom having a student pay every cent he made from working to you guys because you messed up and I had to pay my sister and you??</p> <p> </p> <p>i tried so many times to call and go into the branch and everyone sees that I am young so they just tell me they will follow up and never do!</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Apr 2017, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BL
Brandon L's update04 Apr 2017, 11:55
Reviewer Update

Been 3 days with no answer?! Useless service.