1 reviews | Active since Sept 2016

04 Mar 2017, 15:19

*****ing Money

<p>As of 1st March 2017 I had R250 airtime and 500MB data. Today when checking my balances it now states I only have R28 airtime no data etc. This is impossible that I used all of that in 3 days where it usually lasts me for a month. This is poor service from Vodacom something needs to be done about this. It is unacceptable.</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2017, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Mar 2017, 19:27
Reviewer Update

It has now been over a week and no one from Vodacom has contacted me. This is now really pathetic service from Vodacom, quick to take our money but slow to provide a service that is absolutely pathetic.