*****ing money

I tried topping up my TopUp data bundle as Vodacom eventually explained to me that you have to purchase airtime and then convert it to Data. I was struggling so much just to get this done as every time it tells you cannot do it with the account specified. Eventually I got to transfer airtime with my normal cellphone contract. I transferred R80 to my TopUp data contract, as a 1GB bundle costs R79. I checked and confirmed the data contract had R80 in the account. I tried converting the airtime to data with all 3 options they have, *111#, Vodacom website and myVodacom app, and every time telling me there is insufficient funds available. Even after checking every time it still showed enough funds are available.<br> The next day I checked again and there was only R15.99 available, without me being able to use my router where that SIM is located in.<br> Now after logging a call with them, they say data can still transfer with airtime on the data contract. I couldn't even get online with it, but I'm told it can use airtime.<br> TopUp is suppose to assist you not using more money, but trying to converting the airtime just *****s your money.<br> Vodacom sucks doing this!!!