1 reviews | Active since Jul 2016

04 Jul 2016, 09:58

*****ing Money

<p>Hi </p> <p>I have paid all settlement amounts for my contracts with Vodacom but i continue to get debit orders of different amounts going off of my account. </p> <p> </p> <p>I was on the phone for over an hour on Friday and i was transferred from one department to another and then they hung up on me. </p> <p> </p> <p>I have also emailed all my documentation again on Friday and have still not heard anything back. </p> <p> </p> <p>Could someone call me ASAP to sort this out before I elevate it further. </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 11:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team