1 reviews | Active since Oct 2017
*****ing money
I have a Vodacom 2GB Data Bundle which has not been used in September 2017, and Vodacom has deducted an amount of R 8500.00 from my account stating that we have used the modem in August 2017 for 2 days and that the amount is R 8500.00 for the two days. They have taken the money from my account stating that we used the modem, where the modem was in a laptop bag at my office, not even been taken out of the laptop bag, for we have ADSL. Now Vodacom states that we used if for G-Browsing that they don't even know what it is???? They can not provide us with any sustainable information that proves that we used the modem!! Now they have taken the money from my account which is in excess now because of them. Please help me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
