LW
Leon W
1 reviews | Active since Jun 2017
19 Dec 2020, 23:09
*****ing lying *******
I phoned in on 6 November around 16h34 to cancel my contract. Damn assholes never cancelled and now billing me double the amount i used to pay. You can write that amount on your butt and wipe it because i wont pay it
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Dec 2020, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2020, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Dec 2020, 17:32Dear Leon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have loaded a cancellation on *** which is scheduled to cancel on 31 December 2020.
Please note that the bundle allocations will forfeit upon cancellation thus you need to use all of your bundles before end of December 2020.
We have also loaded a credit for December 2020 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Please note that the bundle allocations will forfeit upon cancellation thus you need to use all of your bundles before end of December 2020.
We have also loaded a credit for December 2020 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Dec 2020, 17:32
Official
Dear Leon Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have loaded a cancellation on *** which is scheduled to cancel on 31 December 2020.
Please note that the bundle allocations will forfeit upon cancellation thus you need to use all of your bundles before end of December 2020.
We have also loaded a credit for December 2020 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Please note that the bundle allocations will forfeit upon cancellation thus you need to use all of your bundles before end of December 2020.
We have also loaded a credit for December 2020 invoice.
Have a nice day further. Regards Vodacom Consumer Website Team
Best regards,
LW
Leon W's updateReviewer Update
01 Apr 2021, 12:00me being a stupid asshole wanting to take out a new contract with vodacom just opened up my eyes again. when i wanted to apply i was told i am in arrears and cannot take out a new contract. i think this just opened my eyes and i never want vodacom in my life!!!
LW
Leon W's update01 Apr 2021, 12:00
Reviewer Update
me being a stupid asshole wanting to take out a new contract with vodacom just opened up my eyes again. when i wanted to apply i was told i am in arrears and cannot take out a new contract. i think this just opened my eyes and i never want vodacom in my life!!!