PN
Phindile N

1 reviews | Active since Mar 2022

04 Dec 2022, 07:06

*****ing from your customers

I am not happy with how your organisation deals with your mistakes.It has been years and I am still waiting for your assistance in fixing your mistake.i have provided you with everything you asked but you haven't done anything. You gave me a product without my knowledge and I was told it's a system erro. I've asked the company to fix this issue and I was told a consultant will call me which never happened.you are *****ing from your customers. This is *****

0
Replies (2)
Vodacom
Vodacom's reply04 Dec 2022, 09:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PN
Phindile N's update04 Dec 2022, 10:47
Reviewer Update
You said that the last time and it has been months. Is this fair?