DA
Darryl A
1 reviews | Active since Aug 2010
03 Aug 2021, 09:11
*****ing from us. ******* company.
So may account was in arrears and made an arrangement to pay over 2 months. The agent did not tell me I will lose my minutes because of this arrangement. Now I callnin to activate my line and they say I have forfeited my minutes but I am pay for my whole bill which includes my minutes and handset. The is absolutely ******* and *****ing. I am paying for my line and am due my minutes. In this day an age you are stepping from people. I am really disappointed in vodacom to rob us like this. They want us to pay for a service and not five us what we pay for. I am so tired of the ******* company. Can't wait for my contract to be finished. No one can help is with companies like these who *****.
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Replies (1)Vodacom's replyOfficial
03 Aug 2021, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
