*****ing from there customers
<p>Good day</p> <p>My mom cellphone contract was with autopage and when they closed it went over yi vodacom her network provider , but she still got SMS to say she must pay the money into altron finance account witch she continued to do and was paying every month </p> <p> </p> <p>But now vodacom has deleted her number and blocked her service and she is unable to get her cellphone upgrade as they say she has not paid them despite the fact that I tool all the proof of payments in and even bought a new s car as instructed </p> <p> </p> <p>They are now saying she must pay them the R1400/ owing and altrion finance will reimburseme her </p> <p> </p> <p>And tell me if they can't even allocate her payment how can they reimburseme her </p> <p> </p> <p>And I don't see why she she should pay something she has already paid </p> <p> </p> <p>And she is paying for a service she can't even use In my eyes they are *****ing from her </p> <p> </p> <p>I have wastes hundreds of airtime phoneing that I have just stopped now as know one knows what's going on in that place. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
