ZV
Zanmeri V

1 reviews | Active since Feb 2016

14 Mar 2017, 07:59

*****ING FROM ME

<p>Vodacom has been incorrectly billing me since October 2016.</p> <p>every attempt to mail and contact them, they cannot assist me.</p> <p>Now they are wanting to suspend my account due to their wrongfull billing.</p> <p>I have been emailing them since January 20th, and NO reply</p> <p>they are the worst service provider ever.</p> <p>Stole over R2000 from me!</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Mar 2017, 08:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

ZV
Zanmeri V's update20 Mar 2017, 07:56
Reviewer Update

and still no effort from Vodacom to contact me?