1 reviews | Active since Aug 2016
*****ing from customers
<p>I upgraded my constract in October 2016 and I was paying R319 per month. Four months into the contract by bill has been increased by R60 to R379. When I enquired I was told that it has been 12 months since I signed for the contract and a discount on 1GB data has expired. It has been 4 months since I signed the contract. 12 months has not lapsed. Vodacom enjoys *****ing money from customers. I phoned again on the 13th of February and I was told that one of the consultant will contact me within 48 hrs. 96 hrs have lapsed and I have not received any feedback from Vodacom. Customer service is terrible.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
