JF
Johann F

1 reviews | Active since Feb 2020

25 Feb 2021, 09:42

*****ing from clinets - VODACOM!

If you can get out of Vodacom as your provider best you do so. Business has been slow the last few months, due to Covid and over Dec my phone got suspended. finally a customer paid me and i settle the amount. But they raised an additional amount of over R500 for something they say i received when i wasn't able to make calls. That's not the only issue, it seems that beginning of every year Vodacom just takes data off your phone. This happened last year and my data in on night was more than R3000 but luckily i noticed the data been taken again. This time its more than R800. They *****, they activate their little daily charges on a regular basis and they do it hoping you wont notice. Fortunately i noticed it. When you call they just say you are at fault and you must pay. Vodacom has ****** the last cent from me and i urge you to keep track of everything if you with them.

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team