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asanda N
1 reviews | Active since Mar 2015
03 Dec 2018, 08:09
*****ing from clients is called bad service
Dear Vodacom
the fact that i am still your client you should have respected that. but the way you act doesn't seem to show any respect this weekend again you stole my airtime and my data and not for the first time it seems like its has turned to be your habit. i am not that stupid that you will make excuses about the phone i am using or what what so stop practicing being ********* in a silly way i want my airtime back and my data. Please stop *****ing from your clients it kind of annoying, so every time my airtime or data went missing i am going to write on Hello Peter since it has become your habit to do so, it will be my habit too
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Replies (3)
Vodacom's replyOfficial
03 Dec 2018, 14:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2018, 14:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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asanda N's updateReviewer Update
04 Dec 2018, 08:49Morning Vodacom
I still want my airtime, i do not care if yo have responded or not i want my airtime and data back, bribing me will never work at all Vodacom need to just stop *****ing from customers End f story just check how many times i have complained about this or maybe you think its funny well it isn't fun its annoying for all the past 20 years i have been using Vodacom but since 2016 you guys have changed i have been complaining about my data and airtime i mean really i am not happy its just that i cannot change my number now.
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asanda N's update04 Dec 2018, 08:49
Reviewer Update
Morning Vodacom
I still want my airtime, i do not care if yo have responded or not i want my airtime and data back, bribing me will never work at all Vodacom need to just stop *****ing from customers End f story just check how many times i have complained about this or maybe you think its funny well it isn't fun its annoying for all the past 20 years i have been using Vodacom but since 2016 you guys have changed i have been complaining about my data and airtime i mean really i am not happy its just that i cannot change my number now.
Vodacom's replyOfficial
12 Dec 2018, 12:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2018, 12:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team