HS
Henny S
1 reviews | Active since Feb 2011
01 Aug 2015, 10:13
*****ing from clients!!!
Vodacom debited me R4448 today. I weny into the store and they tell me it is my tablet that used all the data. I did a *111# and it stated that i have 2gig available till end of August and 2Gig available till end of September on the tablet. <br> <br> I have uncapped adsl at home and work so how the **** did i use all that data ? <br> <br> Vodacom said they cannot give me a detailed url breakdown of the data usage either so how the **** can you charge me for data i did not use nor can you prove usage to me ? <br> <br> I will reverse this debit ordrr and i will pay you what i pay monthly and if you even try and list me without proving usag to me i will sue you
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Replies (1)Vodacom's replyOfficial
02 Aug 2015, 08:04Hello h3nnys,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Aug 2015, 08:04
Official
Hello h3nnys,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
