NvdW
Nathier van der Westhuizen
1 reviews | Active since Sept 2017
01 Nov 2020, 12:12
*****ing
People let me give you a heads up....
Vodacom/Finrite will activate insurance on your account without your permission. It has happened to me twice already and all I receive is a sorry it was done in error. Do they refund the incorrect chargers to the account, NO that is still being processed in a far far away land.
I pay my bill ahead of time, so maybe if I pay you minus what you owe will someone care to contact me with a valid and positive response.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Nov 2020, 18:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2020, 18:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NvdW
Nathier van der Westhuizen's updateReviewer Update
11 Nov 2020, 10:41Dear Vodacom,
Its has been 10 days and no sign of a credit on my account.
I guess your insurance department ****.
I wonder what the new excuse will be.
Also why are you afraid to make your replies public?
Its has been 10 days and no sign of a credit on my account.
I guess your insurance department ****.
I wonder what the new excuse will be.
Also why are you afraid to make your replies public?
NvdW
Nathier van der Westhuizen's update11 Nov 2020, 10:41
Reviewer Update
Dear Vodacom,
Its has been 10 days and no sign of a credit on my account.
I guess your insurance department ****.
I wonder what the new excuse will be.
Also why are you afraid to make your replies public?
Its has been 10 days and no sign of a credit on my account.
I guess your insurance department ****.
I wonder what the new excuse will be.
Also why are you afraid to make your replies public?
NvdW
Nathier van der Westhuizen's updateReviewer Update
18 Nov 2020, 08:5917 days and counting and still no sign of a credit on my account.
Vodacom you have until the end of the week to fix this before I escalate this further.
Vodacom you have until the end of the week to fix this before I escalate this further.
NvdW
Nathier van der Westhuizen's update18 Nov 2020, 08:59
Reviewer Update
17 days and counting and still no sign of a credit on my account.
Vodacom you have until the end of the week to fix this before I escalate this further.
Vodacom you have until the end of the week to fix this before I escalate this further.