AS
Adam S
1 reviews | Active since Nov 2020
26 Nov 2020, 21:40
*****ing data
15 G of data used up on Gaming VoIP And 12 G on peer to peer file share on mobile data this month November I don’t have any games on my phone and have not done any file share?????????? This is theft
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Nov 2020, 21:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2020, 21:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Nov 2020, 19:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. You can also select the link to check on how to monitor your data usage:
https://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data Regards Consumer Website Team
https://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data Regards Consumer Website Team
Vodacom's reply30 Nov 2020, 19:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to your query. You can also select the link to check on how to monitor your data usage:
https://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data Regards Consumer Website Team
https://www.vodacom.co.za/vodacom/services/data/top-tips-to-help-you-save-data Regards Consumer Website Team