*****ING DATA, BLAMING CONSUMER

Vodacom, you are *****ing data! You blame it on LTE, you blame it on the consumers phone when actually nothing changes on those matters - using the same data in the same area on the same phone with minimal changes and exact same internet behaviour but you blame the way i use the internet!

How can 3GB last more than 1 month in May during which time i was on the internet (2 apps) daily, between 8am and 6pm (!!!!!) BUT in June, 3GB lasts less than two weeks and 1GB lasts less than a few days (!?????!) AND I am using wifi during this time and neither am I constantly on the phone the way I was in May!?!?!?!? HOW CAN YOU BLAME LTE AND BLAME MY BROWSING USAGE AND BLAME MY PHONE AS HAVING SUDDENLY CHANGED SETTINGS ALL OF A SUDDEN?!?!?!

Then your call centre has the audacity to say that it is because of LTE, but this excuse only works if you are constantly loading new content, WHICH IS NOT WHAT I AM DOING

Then your manager's resolution promises a refund of 1GB (REALLY?!?!?!? THAT'S THE BEST YOU CAN DO AFTER *****ING JUST UNDER 4GB OF DATA FROM ME) BUT WHICH NEVER COMES THROUGH AT ALL?!?!?!

I have been a loyal customer to the vodacom network since I have been a mobile subscriber (more than 10 years), but this is PATHETIC and seriously deserves a RE-LOOK at where my priorities lie in respect of services!