I have had the most terrible experience with Vodacom the last 9 months, if it’s not my data that is being deducted like crazy it’s not being able to exchange my talking points to data.
After phoning Vodacom numerous times I get transferred to the wrong operator, then I get told I can’t exchange talking points to data because I am on a contract, WHEN ANOTHER OPERATO TELLS ME I I AM NOT ON CONTRACT as it was paid up a YEAR ago, ***********!!
The best part of all is hearing these *********** operators tell me that I have not exchanged talking points to data in the last year, like I think you need to go back to school because you are obviously very blind or very stupid.
Sort out your customers complaints within the 24 hours that you PROMISE !!!! Take pride in your work Vodacom, because of this I have decided to change to another network and I would strongly recommend that everyone else struggling with Vodacom do the same, as they only care about how they can either ***** you money or make your life difficult.
POOR!!!! POOR!!!! POOR!!!! SERVICE!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.