MS
Mx S
1 reviews | Active since Mar 2018
24 Jul 2019, 10:19
*****ing Data and bad customer service!
1GB data gone within 1 hour and I only opened Outlook.
I usually buy 1GB data for a day and work from home the whole day and have about 300MB left.
Today I buy 1 GB data for 7 days because I just want to quickly check emails and its all gone.
Then I phone Vodacom. The account is in my moms name so surely they can pick up all client details with this number if they can see its not me? But Luanda Madodana can see its not me but cant see who it is to phone her to confirm?
I also cant speak to a manager unlees its some other problem????
They sound like parrots repeating the same thing over and over and not really trying to assist you!
Wow the service you receive is GREAT!!!!!
Thank you Vodacom!!!!! :(
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Replies (1)Vodacom's replyOfficial
24 Jul 2019, 10:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2019, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
