LO
Lilia O
1 reviews | Active since Mar 2014
18 Nov 2019, 12:18
*****ING DATA AGAIN
Well what can I say - Vodacom are at it again - *****ING DATA! I honestly don't know why ICASA does nothing about this. Vodacom claims that I used 20gb of data on a constant 60 hour connection to the internet. I don't know who they trying to fool, but it ain't me. Who sits on an internet connection for 60 hours non stop? Definitely not me, a 52 year old who lives alone, and who switches off any electrical device when going to bed. Get your admin in order Vodacom - your rating is atrocious!
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Replies (2)
Vodacom's replyOfficial
18 Nov 2019, 14:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply18 Nov 2019, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
LO
Lilia O's updateReviewer Update
18 Nov 2019, 17:34Yes, and my response is against the feedback you provided where you categorically state that I had a permanent connection for 60 hours which is a blatant lie as all my internet accessing equipment is switched off when I sleep and when I am not home.
I can guarantee you that I definitely slept each night and I was not home on the afternoon of the 3rd and the day of the 4th.
Try explain yourself now
I can guarantee you that I definitely slept each night and I was not home on the afternoon of the 3rd and the day of the 4th.
Try explain yourself now
LO
Lilia O's update18 Nov 2019, 17:34
Reviewer Update
Yes, and my response is against the feedback you provided where you categorically state that I had a permanent connection for 60 hours which is a blatant lie as all my internet accessing equipment is switched off when I sleep and when I am not home.
I can guarantee you that I definitely slept each night and I was not home on the afternoon of the 3rd and the day of the 4th.
Try explain yourself now
I can guarantee you that I definitely slept each night and I was not home on the afternoon of the 3rd and the day of the 4th.
Try explain yourself now