1 reviews | Active since Sept 2015

07 Aug 2018, 15:24

*****ING DATA

Item: Vodacom
Rating: 1
Author: Carmen B

You are *****ing data from normal paying guests. Within 30 minutes it went from 1580MB to 632MB and then again 4 hours later 159MB to 61MB in a minute and then in the exact time your DATA has run out

WHAT THE HELL ARE YOU TRYING TO ACHIEVE my Husband bough 4 GIG at the beginning of the month and has got nothing left

*****ING DATA. I do hope that you call me back and this is acceptable

Helpful (0)

Replies (3)

Vodacom's replyOfficial

07 Aug 2018, 15:41

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Aug 2018, 15:41

Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Carmen B's updateReviewer Update

07 Aug 2018, 16:31

Thank you very much the issues has been done. Wonderful customer care service. WELL DONE VODACOM YOU ARE GREAT

Carmen B's update07 Aug 2018, 16:31

Reviewer Update

Thank you very much the issues has been done. Wonderful customer care service. WELL DONE VODACOM YOU ARE GREAT

Vodacom's replyOfficial

08 Aug 2018, 07:57

Dear Carmen,

Thank you for making us aware that your above query was solved.

Warm regards,

Shad

Best regards,

Vodacom's reply08 Aug 2018, 07:57

Official

Dear Carmen,

Thank you for making us aware that your above query was solved.

Warm regards,

Shad

Best regards,

*****ING DATA

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