*****ing data
On the 20th April I bought R150 airtime. Then on the 21st at 21h08 I bought total 300mb airtime. At 22h10 the airtime was finished, although I didnt watch videos online, just some light web browsing. There is no way I could have used 5mb per minute just browsing the web. No software updates were running in background.and I didnt download any files. This is not the first time this month that Vodacom is *****ing my data. Just a week before they did not load my 2gb which I bought on a 2x 2gb double data package. I wish to close my Vodacom account because of bad service.
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Replies (2)'s updateReviewer Update
22 Apr 2018, 15:48Received a call from customer services. Vodacom refunded me for lost data. I will still close all my Vodacom contracts when they expire.
's update22 Apr 2018, 15:48
Reviewer Update
Received a call from customer services. Vodacom refunded me for lost data. I will still close all my Vodacom contracts when they expire.
Vodacom's replyOfficial
22 Apr 2018, 17:04Dear Customer,
Thank you for writing to us
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Apr 2018, 17:04
Official
Dear Customer,
Thank you for writing to us
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,