*****ing data
And Vodacom is at it again, taking data within less than 24 hours of purchasing 30mb of data I got a sms to say you are out of data bundles. 30mb on this phone normally lasts me a week. Thank you Vodacom for helping yourselves to my data
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mariette,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We have reviewed the data usage on the mobile number *** and we confirm all charges are correct. We have however assisted you with a 250MB data bundle as a gesture from Vodacom.
We also recommend that you download the My Vodacom App and a data manager app to keep track of your data usage and purchase more data before depleting your bundle.
For Android devices you can go to Settings then Data Usage. Select the date range above the graph and set the Cycle Date to the 1st of the month, then go back to choose the applicable period e.g. June 1 - 30 or July 1 - 31.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mariette,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
We have reviewed the data usage on the mobile number *** and we confirm all charges are correct. We have however assisted you with a 250MB data bundle as a gesture from Vodacom.
We also recommend that you download the My Vodacom App and a data manager app to keep track of your data usage and purchase more data before depleting your bundle.
For Android devices you can go to Settings then Data Usage. Select the date range above the graph and set the Cycle Date to the 1st of the month, then go back to choose the applicable period e.g. June 1 - 30 or July 1 - 31.
Regards,
Vodacom Consumer Website Team
Best regards,