1 reviews | Active since Jan 2016
*****ing Data
Vodacom are ******* data ******, 50 MB of data loaded last night at around 9:00 PM within 5 minutes, did not connect to the internet at all data ******, vanished. Loaded 50 MB this morning around 7:30 AM within 5 minutes data ****** called the call center there excuse back ground app are running however my back ground apps are off. Loaded 50 MB around 9:00 AM this morning with 2 minutes data ****** vanished. My device back ground apps are off the call center agents blames on back ground data. Loaded R5.00 airtime after 10 minutes Vodacom stole the airtime within a minute. No calls or internet connection.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
We regret taking note of your experience. I could not reach you when I called.
Please monitor/check your usage device via settings>data usage>check applications below graph that used your data. (Lookout for data traffic).
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded data on your 066 number.
Kind regards
Moddy
Best regards,
Good day
We regret taking note of your experience. I could not reach you when I called.
Please monitor/check your usage device via settings>data usage>check applications below graph that used your data. (Lookout for data traffic).
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded data on your 066 number.
Kind regards
Moddy
Best regards,