*****ing data

<p>I have a contract with Vodacom, of which i have no had for 7 years and this will be 8 years in two months. everymonth vodacom credits my cell with R350, of which i use R299 to purchase 3gigs of data, this has been my monthly routine for 5 years now. this morning i woke up to find i have run out of data and had no airtime of which should be 2 gigs and R50 airtime. i called vodacom and they had informed me that i had infact not purchased any data from them as it does not appear on there system ( make note that when purchasing data, a person recieves an sms notification,) unfortunately for me i delete these sms's as i have never had a need to keep them. i was also informed that my cell has a subscription to numerous subscription services , of which i had never subscribed to nor had any knowledge about these service providers. my question is.... what security does Vodacom offer there "loyal" customers ( note i have been using vodacom for 17 years now) and lastly who the hell is going to reimburse me for my loss of data and airtime ? i have the recording of all my calls to vodacom this morning and i can say i am not proud of how i acted with there call centre agents as they have recieved quite the tongue lashing from myself and i have used words that i have not used in many years. </p>