sC
soraya C
1 reviews | Active since Sept 2012
23 Apr 2017, 20:24
*****ing data
<p>I have a wireless wi fi router and I get 2g data a month. I have called and logged a complaint before that I don't use this device often and when I do it will tell me data is finished or I have a little left. When I called vodacom they said they would log it and someone would contact me. To date I am still waiting. My contact number is ********** 972</p>
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Apr 2017, 06:31Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Apr 2017, 06:31
Official
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Apr 2017, 08:09Dear Soraya,
We have responded to you via email with feedback.
Regards,
UW
Best regards,
Vodacom's reply24 Apr 2017, 08:09
Official
Dear Soraya,
We have responded to you via email with feedback.
Regards,
UW
Best regards,
sC
soraya C's updateReviewer Update
03 May 2017, 17:25Well I did get a reply and the response was that they will credit me once off as a gesture of goodwill with 2gb of data...this was on the 24 April....by the 29th the data was finished...explain that vodacom...I did respond and say that while I appreciate the gesture this has happened many times before so I would like it investigated and would like to know where the data is being used...
sC
soraya C's update03 May 2017, 17:25
Reviewer Update
Well I did get a reply and the response was that they will credit me once off as a gesture of goodwill with 2gb of data...this was on the 24 April....by the 29th the data was finished...explain that vodacom...I did respond and say that while I appreciate the gesture this has happened many times before so I would like it investigated and would like to know where the data is being used...