*****ing Data
<p>I have a 10GIG data contract for my Ipad. Since January 2016 I did not use the whole 10 GIG per month. Since January I only used 105GIG. According to me there should be about 5 GIG left over. Come December they charge me almost R2500 for 2GIG which they allege that I went over on my Data Bundle for November! What happened to the DATA that I DID not use?</p>
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Vodacom's replyOfficial
06 Dec 2016, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2016, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
10 Dec 2016, 10:26SO it is three days and counting.....! Still no reply. On the phone they promise to have a solution within 48 hours! Bad bad service, only wish they were so slow in taking money from your account and *****ing data that you already paid for!
's update10 Dec 2016, 10:26
Reviewer Update
SO it is three days and counting.....! Still no reply. On the phone they promise to have a solution within 48 hours! Bad bad service, only wish they were so slow in taking money from your account and *****ing data that you already paid for!