*****ing customers data

Item: Vodacom
Rating: 1
Author: mandy M

<p>just downloaded a document of 64,6mb but vodacom deducted over 300mb. why oh why? this is not the first time this has happened. weekly i lose rands worth of data and when you call the customer service no one can tell what the hell is going on. no this is not right man......</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Jul 2016, 05:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Jul 2016, 05:41

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

*****ing customers data

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